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Audio Visual Field Service Technician

Audio Visual Field Service Technician

Precise AV Precise AV is a leading, NYC-based system integration company offering Audio Visual, videoconferencing and managed services solutions. Headquartered in Long Island City, just 15 minutes from Manhattan, we are innovative problem solvers, focused on helping people create well-planned, attractive presentation spaces that improve collaboration and productivity.

We have an immediate opening for an Audio Visual Field Service Technician. Our ideal candidate will have three to five years’ experience troubleshooting, servicing and installing Audio Visual systems.


  • Troubleshoot & diagnose Audio visual equipment failures, resolving problems and/or identifying equipment in need of replacement or manufacturer repair
  • Provide onsite support and troubleshooting of control systems, DSP systems, projection systems, display devices and signal switching
  • Work remotely with Control and DSP programmers to commission, debug and troubleshoot systems in-house and onsite
  • Initiate Manufacturer’s RMAs and coordinate resolution with clients, office and vendors
  • Install and configure wired and wireless Audio and Control network systems, and microphones
  • Assist in configuring web conferencing applications (Go-to meeting, Webex, Skype, BlueJeans)
  • Work with clients to coordinate functionality of wired and wireless data networks, to support video conferencing, VOIP, streaming media and control systems
  • Read and understand AV system drawings and project documentation
  • Report directly to Project Managers and Team Leaders. Provide daily updates on project status
  • Collaboratively communicate with managers and co-workers

Required Qualifications

  • 3-5 years’ experience with commercial AV integration
  • InfoComm CTS-I strongly desired, manufacturer certifications a plus, but not required
  • Understanding of control and video distribution, structured cabling, equipment rack fabrication and terminations, including soldering, CAT5/6 and other common AV connectors
  • Experience working with Crestron, Polycom, Cisco, Extron and AMX systems
  • Basic networking skills
  • Familiarity with low-voltage disciplines (CCTV, Access Control, Network Cabling, etc.) a plus
  • Have patience, determination, discipline and maturity to manage time and effectively handle stressful situations, should they arise
  • Ability to understand and follow base building and electrical blueprints
  • Must be a team player, have a professional demeanor with strong verbal communication skills
  • Must have a desire to take ownership and responsibility for quality workmanship
  • Must have a High School Diploma or GED (Technical Diploma, B.A. or A.A. a plus)
  • Must have a clean, valid Driver’s License
  • Be willing to work overtime evenings and weekends from time to time as necessary
  • Physical requirements: ability to lift moderately heavy equipment, stand for extended periods of time, climb ladders, crawl under tables and have full hand dexterity to meet the physical demands of the position


  • Competitive hourly rate
  • Ongoing training, opportunity for industry certifications and further career development
  • Additional compensation commensurate with experience


  • 401k and Profit Sharing Plans
  • Medical Insurance (Choice of In/Out Network or In Network Only Plans)
  • Paid Time Off (Holidays, Vacations, Sick and Personal Days)

To Apply

Send resume and cover letter to hr@preciseav.com